Hardware Site Visit Request Form

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Please use the form below to submit a request for a Hardware site-visit for troubleshooting, assistance or training.

Company Name

Contact Person

Contact Tel Number

Email Address

Office HoursPlease indicate during what hours we can contact you

Quotation Needed

YesNo

Order NumberPlease provide an order number if one is needed

Request DescriptionPlease describe the nature of the change requested. Provide any formaulas, if applicable. We may contact you for more information if we need clarity.

0 /

Terms & ConditionsI have read and understand the terms and conditions: Please note that all Hardware site visits will incur the following charges: Labour - R915.00/h (One Technician). R1390.00/h (Two Technicians). Travel Time - R195.00/h. Travel Km's - R9.00/km. Once we've completed the work, you have seven days to test and check that the work done is satisfactory. If we receive no feedback after the initial four-day period, we will assume you are satisfied with the work done. By accepting this agreement, you confirm that you are authorised to request these changes, and that the information you have provided is correct. You also acknowledge that Donkerhoek Data cannot be held liable for any damages or losses arising from the work done. All of the above charges are VAT Exclusive.

I have read and understand the terms and conditions: Please note that all Hardware site visits will incur the following charges: Labour - R980.00/h (One Technician). R1450.00/h (Two Technicians). Travel Time - R195.00/h. Travel Km's - R9.00/km. Once we've completed the work, you have seven days to test and check that the work done is satisfactory. If we receive no feedback after the initial four-day period, we will assume you are satisfied with the work done. By accepting this agreement, you confirm that you are authorised to request these changes, and that the information you have provided is correct. You also acknowledge that Donkerhoek Data cannot be held liable for any damages or losses arising from the work done. All of the above charges are VAT Exclusive.

Subject